We guarantee our customers the delivery of perfect new products. Items can be returned within 14 days after receipt of the goods in unused condition and in the original packaging by mail to the address:
Exercising the right of return leads to the conversion of the purchase contract into a reverse transaction relationship, according to which the services received within the framework of the purchase contract must be refunded. The customer bears the costs for the return shipment.
After checking the goods receipt, the corresponding amount is refunded or the invoice is cancelled. PARFUMOLIVERA GmbH reserves the right to deduct replacement for undelivered original packaging of the goods from the purchase price to be refunded.
PARFUMOLIVERA GmbH may refuse to refund until it has received the returned goods.
If the goods have been damaged during shipping, please inform us by e-mail (firstname.lastname@example.org) within 24 hours of receipt of the goods.